Virus on digital photo frame - Products from China a security threat?
In February 2008, a virus was discovered on a digital photo frame with
its roots in China. The virus, or the be exactly Trojan Horse, gathers
passwords for online games. While this does not sound very harmful, it
may have tremendous effects on the industry, especially for Chinese
manufacturers. While viruses on computers are quite common, this was the
first time that a virus was discovered on a digital photo frame. The
virus, called Mocmex, is said to identify and block most anti-virus
software packages and firewalls (including the Windows built-in
firewall). Mocmex downloads data and files from remote locations.
Furthermore, Mocmex is able to enter computers or portable storage
products such as USB sticks. Despite the fact that the virus is not very
harmful, it is the first case a virus has its origin in a digital photo
frame. Furthermore, the issue got into the newspapers making the
customers aware of a problem, which had not existed before. This bad
publicity may have effects on sale figures of digital photo frames.
From where? - From China, of course!
Besides the issue that the virus was found on a digital picture frame,
the fact that the virus was from China can have negative effects for
Chinese manufacturers. A large part of digital photo frames, especially
in the low-price segment, is assembled in China. The virus will
negatively affect the image of Chinese picture frame manufacturers. Even
worse, this is not the first time China is in the news due to cyber
crimes. Chinese hackers were accused to hack into US and other nations
governmental sites with the back up of its own government. True or not,
this issue raised concerns about cyber attacks from China in Western
countries. Finding a virus on products manufactured in China won't
destroy those concerns, but make them even more serious. Furthermore,
this issue affects the perceived low quality of Chinese products. In
2007, quality problems with toys manufactured in China made Western
consumers aware that China is a low-cost, low-quality producer. If
Western consumers think, these quality problems are also found in
electronics in general, and digital photo frame manufactured in China in
particular, this will have negative effects on the Chinese industry.
What to do as a Chinese digital photo frame manufacturer?
After this negative publicity, the majority of Chinese manufacturers,
which have nothing to do with such kinds of crimes, face the negative
impacts of customers' lack in trust. In crisis, the most important point
is to regain trust from customers. This can only be done by speaking
openly and honestly. Inviting customers to your factory and showing them
your quality control programme that makes such problems impossible in
your company, might be a way or let your products get tested by an
independent authority. These quality programmes might costs some money
at the first place, but it will pay off. Backed by an increasing RMB
against the Dollar, the Chinese industry won't be able to solely rely on
the cheapest price in future anyway. The emphasis has to be set on
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This article was written by the webmaster of this site,
Digital Photo Frame Market, Hannes Mungenast on 26
February 2008. Please refer to
how viruses get on
digital photo frames for information on this topic.
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